FAQ - EmPower Solar

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Solar Power Basics

What is solar power?

Solar power is a clean, renewable energy source that reduces your reliance on fossil fuels and lowers your carbon footprint. It uses a process converting sunlight into electricity using solar panels. These panels are made up of photovoltaic (PV) cells that capture sunlight and convert it into direct current (DC) electricity. This DC electricity is then converted into alternating current (AC) electricity by an inverter, making it usable for your home.

By choosing solar power with EmPower Solar, you can enjoy the benefits of sustainable energy while saving money on your electricity bills. Our advanced solar technology and expert installation ensure you get the most efficient and reliable solar system for your home. Embrace the power of the sun and make a positive impact on the environment with EmPower Solar!

Why should I switch to solar power?

Switching to solar power for your home can be a smart choice for several reasons. By harnessing the power of the sun, you can reduce your energy bills and protect yourself against rising electricity costs. Solar energy is a clean, renewable resource, which means you’re also doing your part in reducing your carbon footprint and contributing to a more sustainable future.

With EmPower Solar, you benefit from industry-leading technology, customized solutions tailored to your specific energy needs, and exceptional customer service. Plus, there are numerous state and federal incentives available that can help lower your initial costs, making solar more affordable than ever. By embracing solar energy, as well as other green electrification methods, you can enjoy a more efficient, eco-friendly home, and save money in the long term.

Is my home good for solar energy?

There are many factors that determine if your home is suitable for solar energy, including location, roof space, orientation, shading, and your energy usage patterns. Many homes can utilize solar power effectively, but our experts will provide you with a detailed evaluation to ensure you get the most out of your solar system.

By choosing EmPower Solar, you’ll receive a customized solution designed for optimal efficiency and savings. We’re committed to helping you make an informed decision and maximizing the benefits of clean, renewable energy for your home. Book an appointment with us today to find out how solar can work for you!

How many solar panels are best for my home?

Every home is different, and the number of solar panels needed for your home depends on various factors. These include your energy consumption, available roof space, and the efficiency of the panels. Having too many or too few solar panels can decrease the efficiency of your solar power system. Before installation, the EmPower Solar team will provide a customized analysis to determine the optimal number of panels for your specific needs.

Our experts will be sure to design a system that maximizes energy production and savings, ensuring you get the most out of your investment. With our high-efficiency solar panels and comprehensive service, you can trust that your home will be powered effectively and efficiently.

What is total electrification?

There is more to utilizing solar energy that just installing solar panels. By leveraging a range of eco-friendly and cost-saving solutions, you can have a home powered by clean energy, with lower bills and year-round comfort. EmPower Solar specializing in helping people fully electrify their home for maximum efficiency. This includes providing you with access to in-house experts and an extensive partner network, who can help you discover the best combination of solar, batteries, and EV charging to meet your needs. Click here to find out more about how total electrification can change your home for the better.

Solar Panel Installation

What are the steps that happen during a solar panel installation?

At EmPower Solar, we make the solar panel installation process smooth and hassle-free. Here’s what you can expect:

Consultation and Site Assessment: Our team will conduct a thorough site assessment to evaluate your home’s suitability for solar and design a customized system tailored to your energy needs.
System Design and Permitting: We’ll create a detailed design of your solar system and handle all necessary permits and approvals from local authorities.
Installation: Our experienced installers will set up your solar panels, inverter, and other system components. We ensure a professional and efficient installation, minimizing disruption to your daily life.
Inspection and Interconnection: After installation, we’ll arrange for a final inspection to ensure everything meets local codes and standards. Once approved, we’ll connect your system to the grid.

Activation and Monitoring: Once connected, we’ll activate your system, and you’ll start generating clean energy. We also provide monitoring tools so you can track your system’s performance and energy production.

Throughout the process, our dedicated customer support team is here to answer any questions and keep you informed every step of the way. Choose EmPower Solar for a seamless transition to solar energy and start enjoying the benefits of clean, renewable power.

Will the installation of solar panels damage my home's roof?

Our professional installers are trained to ensure that the installation of solar panels does not damage your roof. We use high-quality mounting equipment and techniques designed to provide a secure and watertight installation. In fact, the addition of solar panels can actually help protect your roof from damage by elements.

Before installation, the EmPower Solar conduct a thorough assessment of your roof to ensure it’s in good condition and suitable for solar panels. If any issues are identified, we’ll discuss the necessary repairs with you before proceeding. Our goal is to install your solar panels safely and efficiently, enhancing the value of your home without compromising its structure.

How long does the installation of solar panels take?

The actual installation of the solar panels can be done in one to three days, depending on the size and complexity of your system. However, the whole process usually will take a few weeks.
Here is an example process timeframe, although it can vary based on different factors:

Preparation: Before installation begins, our team will handle the necessary permits and approvals, which can take several weeks.
Installation: Once we have all the permits, our skilled installers will complete the installation process within one to three days. This includes setting up the panels, inverter, and any other components of your system.
Inspection and Activation: After installation, a final inspection will be conducted to ensure everything meets local codes and standards. Once approved, your system will be connected to the grid and activated.

Throughout the process, our team will keep you informed and ensure everything goes smoothly. With EmPower Solar, you can expect a professional and efficient installation, allowing you to start enjoying the benefits of solar energy as quickly as possible.

About EmPower Solar

What services does EmPower Solar provide?

EmPower Solar is the preferred choice of customers across Long Island and NYC who are looking to power their lives with clean energy. We deliver on our promise of total home electrification by offering solar, battery storage, and EV charging solutions supported by world-class customer service.

How is EmPower Solar different from other solar and battery providers?

EmPower Solar sets the standard in solar. We offer highly-customized solar and battery solutions tailored to your specific energy needs – ensuring you receive the most efficient and cost-effective system for your home. Our industry-leading warranties, power production guarantee, and dedicated in-house customer support team, provide comprehensive care and service throughout the 25+ year lifespan of your system. Plus, our use of the highest-efficiency solar panels, battery backup systems, EV chargers, and smart panel technology guarantees a system designed for peak performance and reliability. Our customers also benefit from access to our team of total electrification experts, a rewarding referral program, and exclusive perks.

How does EmPower Solar help provide total electrification?

At EmPower Solar, we think beyond just solar. By leveraging a range of eco-friendly and cost-saving solutions, you can have a home powered by clean energy, with lower bills and year-round comfort. Through our team of in-house experts and an extensive partner network, we'll guide you to discover the best combination of solar, batteries, and EV charging to meet your needs. Click here to find out more about how total electrification can change your home for the better.

How much money can I save by using EmPower Solar’s services?

Electrifying your home with solar panels, backup battery systems, and EV charging is a great way to save money and avoid rising energy costs. Your total savings will depend on a few factors – including available roof space, shading, energy usage, and more. There are also state and federal incentives available to help lower your costs. For an individual estimate and custom design, you can book a consultation here!

How can I get in touch with an EmPower Solar representative?

You can book an appointment online by clicking here! You can also call us at 516-837-3459 to speak to a live support representative. Our working hours are Monday through Friday from 9:00 am to 5:00 pm ET, and Saturday through Sunday from 12:00 to 5:00 pm ET.

Solar Power on Long Island + in NYC

What areas of Long Island does EmPower Solar serve?

EmPower Solar proudly serves numerous towns and areas across Nassau and Suffolk counties on Long Island, including but not limited to:

Nassau County:

Westbury, Lawrence, Long Beach, Merrick, Freeport, Lawrence Stewart Manor Mineola, Great Neck, Glen Cove, Merrick East Meadow, Lynbrook, Levittown, Plainview, Hicksville, Locust Valley, Massapequa

Suffolk County:

Westbury, Lawrence, Long Beach, Merrick, Freeport, Lawrence Stewart Manor Mineola, Great Neck, Glen Cove, Merrick East Meadow, Lynbrook, Levittown, Plainview, Hicksville, Locust Valley, Massapequa

We are committed to providing tailored solar, battery storage, and EV charging solutions to residents throughout these areas, helping you achieve a more sustainable and energy-efficient home. Contact us to see how we can assist you with your solar needs.

What areas of New York City does EmPower Solar serve?

We provide solar panel systems and backup batteries across New York City, including Queens, the Bronx, and Staten Island.

What advantage does EmPower Solar have in serving Long Island and NYC?

Choosing EmPower Solar has distinct benefits for customers on Long Island and in New York City, thanks to our deep roots and extensive experience in the area over 20 years. Here are some reasons why we are the preferred choice for Long Island residents:

Local Expertise: We are based locally and understand the unique energy needs and regulations of Long Island communities, allowing us to provide tailored solar solutions that maximize efficiency and savings.
Community Commitment: We’re dedicated to supporting and giving back to the local community - and take pride in helping our neighbors transition to clean, renewable energy.
Proven Track Record: With 20+ years of successful installations across Long Island, we have built a reputation for reliability, quality, and exceptional customer service.
Comprehensive Services: We offer a full range of services with the goal of encouraging Total Electrification, including solar panel installation, battery storage, and EV charging solutions - all supported by our in-house team of experts.

By choosing EmPower Solar, you’re partnering with a trusted local provider committed to delivering the highest standards of service and performance.

Why should New Yorkers trust EmPower Solar for their solar services?

New Yorkers can trust EmPower Solar for their solar services due to our proven experience and dedication to quality and reliability. We offer highly-tailored solar, battery storage, and EV charging solutions to meet each customer’s specific needs, using the highest-quality technology to ensure peak performance. Our comprehensive support, from initial consultation to ongoing maintenance, is backed by industry-leading warranties and a power production guarantee.

As a locally-based company with a deep understanding of the region’s energy needs and regulatory landscape, we are committed to supporting our communities and contributing to a more sustainable future.

What are the tax benefits for solar panel installation in New York?

Installing solar panels in New York comes with several tax benefits that can significantly reduce the overall cost of your system:

Federal Investment Tax Credit (ITC): This credit allows you to deduct a portion of the cost of installing a solar energy system from your federal taxes.
New York State Solar Energy System Equipment Credit: This state credit covers 25% of your solar system’s cost, up to $5,000. It can be claimed on your state income taxes.
NYC Property Tax Abatement: This program offers a property tax abatement of 20% of the solar system cost, spread over four years (5% each year).
Net Metering: This policy allows you to sell excess energy generated by your solar system back to the grid, reducing your utility bills.

These tax benefits make going solar more affordable, helping you save money while contributing to a sustainable future. To maximize these incentives, consult with EmPower Solar's experts, who can guide you through the process and ensure you take full advantage of available savings.

I already have solar

I HAVE SOLAR INSTALLED

Solar care and maintenance

How do I care for my solar panels?

To care for your solar panels, keep them clean by removing dust, dirt, and debris with water or a soft brush, avoiding harsh chemicals. Regularly inspect for damage and monitor performance using your system’s tools to detect any drops in efficiency. Trim nearby trees to prevent shading and ensure maximum sunlight exposure.

Additionally, schedule professional maintenance checks to ensure all components are functioning properly. Following these simple steps will help maintain your solar panels' efficiency and longevity, allowing you to enjoy the benefits of clean energy for years to come. EmPower Solar offers maintenance services to assist you in keeping your system in optimal condition.

What do I do if there is an issue with my solar panels?

If you encounter an issue with your solar panels, follow these steps:

Check your monitoring system: Use your system’s monitoring tools to identify any specific issues or drops in performance.
Inspect for visible damage: Look for any obvious signs of damage, such as cracks or loose wires, and ensure there is no debris obstructing the panels.
Contact your provider: IReach out to our dedicated customer support team for assistance. We can provide troubleshooting guidance and, if necessary, schedule a professional inspection.

EmPower Solar is committed to providing prompt and reliable support to keep your solar system running smoothly.

How long will my solar panels last for?

Solar panels are designed to be durable and long-lasting. Typically, high-quality solar panels have a lifespan of 25 to 30 years. Over this period, they may experience a slight decrease in efficiency, but they will continue to generate clean energy for your home.

At EmPower Solar, we use the highest-quality solar panels and technology to ensure peak performance and longevity. Our systems come with industry-leading warranties, providing you with peace of mind and long-term reliability. With proper care and maintenance, your solar panels can serve your energy needs efficiently for decades to come.

How can I spread the word to my friends and families about solar panels?

Spread the word about solar panels by sharing your positive experience with EmPower Solar with friends and family. Highlight the savings, environmental benefits, and improved energy efficiency you've enjoyed. Use social media to post about your solar journey, including photos of your installation and energy savings, and take advantage of EmPower Solar's referral program to earn rewards for referring friends who go solar.

Additionally, consider leaving positive reviews on EmPower Solar’s website and other review platforms to help others make informed decisions. By sharing your experience, you can help your friends embrace clean, renewable energy with EmPower Solar.

How can I maximize the efficiency and money saved from my home’s solar panels?

You can maximize the efficiency and savings from your home's solar panels with these strategies:

Optimal Placement: Ensure your panels are installed in a location that receives maximum sunlight, free from shading by trees or buildings.
Regular Maintenance: Keep your panels clean and well-maintained by removing dust, dirt, and debris. Regularly inspect for any damage and schedule professional maintenance checks.
Energy Consumption: Monitor and manage your energy usage to make the most of the power generated. Use energy-efficient appliances and consider shifting heavy electricity use to daytime hours when your panels are producing the most power.
Battery Storage & Other Upgrades: Invest in a battery storage system and other total electrification options to store excess energy generated during the day for use at night or during power outages.
Incentives and Programs: Take advantage of available state and federal incentives, tax credits, and net metering programs to reduce your initial costs and increase savings.

By following these tips, you can ensure your solar system operates at peak efficiency, maximizing both your energy savings and the environmental benefits of clean, renewable energy. You can contact EmPower Solar for individualized solutions to help you save even more money and energy.

EmPower Solar